image description
Voice First User Interfaces.
From, simple applications, to, fully functional conversational interfaces. We work with businesses, big and small to make this happen.

Saved but need to associate with a username
Please login Either: or Register with email or login with email
image description


All Major Bot Platforms supported

At Makebots we're experts on designing and building Voice First user interfaces from simple small applications to fully functional conversational interfaces. We build for off-the-shelf consumers interfaces, so our software works with Amazon Echo (including the Show and Spot screen interfaces) and Google Assistant devices. In addition we have a system of pairing Voice accounts with other services such as phone SMS and/or Facebook Messenger to enable flexible and extensible products

We recommend Facebook Messenger for text based Bots and Google Assistant Conversational Actions(Google's name for Bots) and Amazon Echo Skills (Amazon's name for Bots) for Voice based bots.

Bots can provide Customer Support and Loyalty features

  • Can link to your existing information resources to supply valid responses
  • Can integrate with existing systems in a modular way
  • Deal with handover from bot/human agent - schedule your bot hours of work just like your agents
  • Agents freed from desk can work anywhere anytime from phone
  • Experts in latest AI techniques - machine learning or alerting of on unsuccessful replies
  • We build bespoke Context flows to navigate user through your required options
  • Send Messages to all your customers or direct messages to individuals
  • Provide updatable news and information on your business
  • Implementation of FAQs as automatic answers to questions for customer support
  • Optionally allow a purchase within the message thread
image description

Why Voice First

Voice is the natural human-computer interface - yet for years voice did not work well. Since the introduction of the Amazon Echo in 2014 all that changed. As of Feb 2018, 1 in 6 Americans now have a Voice First device. Amazon is enabling its Alexa Voice Service in, not only its Echo devices, but also in 3rd party devices so it's now appearing in a diverse range of devices from cars to fridges.

It's our belief there is a paradigm shift occurring and now all conversational UIs should be designed as Voice First - so even a text interface should i.e. be designed as though it is being used for Voice. It's similar to the transition from desktop web UIs to mobile first UIs. Mobile UIs are simpler with larger UI components. Voice First UIs need to have short text and compact option lists and be simple, clear and consise.

image description

Our Prices

Bespoke AI Bot

The world of AI is changing fast but jumping on every new band wagon can be disruptive, if not dangerous. Our approach modularises your AI capabilities and allows the integration or swapping out of capabilities. Things like Livechat, ticketing, social channel management, reporting, machine learning and bot/agent handover can all be hosted by us or by your existing supplier. Also the big name companies such as Google have got involved and are offering cross platform Bot building tools for free. We would recommend that your solution is built on top of such tools - this protects you from the massive change on its way and enables you to move quickly to future functionality. We have experience of all the tools and believe this is the right approach to future proof your solution.

Adding us as an additional supplier does not mean it will cost you more overall - we can identify savings for you and long term we can move you to a far cheaper, modern and flexible system which uses the latest AI techniques and the most popular user interfaces. And beaware we're integrating with the latest AI technologies such as Amazon Echo, Google Assistant and Facebook Messenger bots - we believe these technologies will become dominant in the future and we're all going to ride on a new fast moving technological wave.

Contact us for a quote for your particular requirements.

image description

About Us


We've been working on Bots and Mobile App building technologies since 2005. In so doing we've learnt a lot and built up a technology expertise greater than most companies in the space.

We also have experience of developing beautiful User Interfaces for smartphones. In 2005 our founder designed and built the world's first Flash based UI app for the BBC, ITV and some of the top UK magazines. This service won awards for its beautiful UI. Flash is no longer a usuable technology on phones, but we've been working on to provide similar highly graphical UIs for the last few years. We use this technology beautiful native gesture based UIs. Our founder has also founded startups that ran services for major companies such as Nokia and Vodafone. For Vodafone the service ran for 4 million MAUs in 12 different countries and had an availability considerably higher than their own infra-structure.

Real Bot Experience with major name Companies

We have built bots for a large European business which can even talk in multiple languages for Facebook Messenger (Amazon Echo supports English and German and Google Assistant supporting English and German). For commercial reasons we are unable to provide any more information about this work, but we have also built a Bot called "When's My Tube" available on Facebook Messenger , on Amazon Echo and on Google Home (not yet released)

image description


Got any questions? You may want a quote for a bespoke Bot

Send us an email