All Major Assistant Platforms supported
At Makebots we're experts on designing and building Voice First user interfaces from simple small applications to fully functional conversational interfaces. We build for off-the-shelf consumers interfaces, so our software works with Amazon Echo (including the Show and Spot screen interfaces) and Google Assistant devices. In addition we have a system of pairing Voice accounts with other services such as phone SMS and/or Facebook Messenger to enable flexible and extensible products
We recommend Facebook Messenger for text based Assistants and Amazon Echo Skills (Amazon's name for AI Assistants) for Voice based AI Assistants. We also support Google Assistant Conversational Actions(Google's name for apps on Google Assistant).
AI Assistants can provide Customer Support and Loyalty features
- Monetisation of a Skill using in-skill purchasing
- Rich graphics for voice devices with screens
- User defined notifications
- Can link to your existing information resources to supply valid responses
- Our solution using RSS feeds is unique in that we use a Voice First Choiceless computing VUI approach (see our Elf series of skills)
- Can integrate with existing systems in a modular way
- Deal with handover from bot/human agent - schedule your bot hours of work just like your agents
- Agents freed from desk can work anywhere anytime from phone
- Experts in latest AI techniques - machine learning or alerting of on unsuccessful replies
- We build bespoke Context flows to navigate user through your required options
- Send Messages to all your customers or direct messages to individuals
- Provide updatable news and information on your business
- Implementation of FAQs as automatic answers to questions for customer support
- Optionally allow a purchase within the message thread