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Voice First User Interfaces.
We're a Voice First AI company creating Assistants that learn and personalise for every individual user. We've developed an innovative approach to VUI design where user interaction is minimised - we call this Choiceless computing. We work with businesses, big and small to make this happen.

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Features

All Major Assistant Platforms supported

At Makebots we're experts on designing and building Voice First user interfaces from simple small applications to fully functional conversational interfaces. We build for off-the-shelf consumers interfaces, so our software works with Amazon Echo (including the Show and Spot screen interfaces) and Google Assistant devices. In addition we have a system of pairing Voice accounts with other services such as phone SMS and/or Facebook Messenger to enable flexible and extensible products

We recommend Facebook Messenger for text based Assistants and Amazon Echo Skills (Amazon's name for AI Assistants) for Voice based AI Assistants. We also support Google Assistant Conversational Actions(Google's name for apps on Google Assistant).

AI Assistants can provide Customer Support and Loyalty features

  • Can link to your existing information resources to supply valid responses
  • Our solution using RSS feeds is unique in that we use a Voice First Choiceless computing VUI approach (see our Elf series of skills)
  • Can integrate with existing systems in a modular way
  • Deal with handover from bot/human agent - schedule your bot hours of work just like your agents
  • Agents freed from desk can work anywhere anytime from phone
  • Experts in latest AI techniques - machine learning or alerting of on unsuccessful replies
  • We build bespoke Context flows to navigate user through your required options
  • Send Messages to all your customers or direct messages to individuals
  • Provide updatable news and information on your business
  • Implementation of FAQs as automatic answers to questions for customer support
  • Optionally allow a purchase within the message thread
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Why Voice First

Voice is the natural human-computer interface - yet for years voice did not work well. Since the introduction of the Amazon Echo in 2014 all that changed. As of Feb 2018, 1 in 6 Americans now have a Voice First device. Amazon is enabling its Alexa Voice Service in, not only its Echo devices, but also in 3rd party devices so it's now appearing in a diverse range of devices from cars to fridges.

It's our belief there is a paradigm shift occurring and now all conversational UIs should be designed as Voice First - so even a text interface should i.e. be designed as though it is being used for Voice. It's similar to the transition from desktop web UIs to mobile first UIs. Mobile UIs are simpler with larger UI components. Voice First UIs need to have short text and compact option lists and be simple, clear and consise.

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Our Prices

Bespoke AI Assistant

Our preferred business model is SaaS (ie we host the system and you rent it from us) and if your product has the possibility of generating income, the ideal solution for your business and ours is revenue share (ie RS-SaaS). So, dependent on your product it is possible to have minimal up-front development cost and zero net license and running costs, if your product generates sufficient revenue. We want the solution to be win-win for both our organisations.

Contact us for a quote for your particular requirements.

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About Us

Experience

We've been working on AI Assistants and Mobile App building technologies since 2005. In so doing we've learnt a lot and built up a technology expertise greater than most companies in the space.

We also have experience of developing beautiful User Interfaces for smartphones. In 2005 our founder designed and built the world's first Flash based UI app for the BBC, ITV and some of the top UK magazines. This service won awards for its beautiful UI. Flash is no longer a usuable technology on phones, but we've been working on to provide similar highly graphical UIs for the last few years. We use this technology beautiful native gesture based UIs. Our founder has also founded startups that ran services for major companies such as Nokia and Vodafone. For Vodafone the service ran for 4 million MAUs in 12 different countries and had an availability considerably higher than their own infra-structure.

Real AI Assistant Experience with major name Companies

We have built AI text and voice assistants for a large European business which can even talk in multiple languages for Facebook Messenger (Amazon Echo and Google Assistant supports both English and German). For commercial reasons we are unable to provide any more information about this work, but we have also built a Bot called "When's My Tube" available on Facebook Messenger , on Amazon Echo and on Google Home (not yet released)

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Support

Got any questions? You may want a quote for a bespoke AI Assistant

Send us an email
Email:
robin@makebots.co